In this section
Policies & Governance
Find out more about our current procedures, policies and future developments.
Fraud Response Plan
This document sets out the ILF's response to fraud and what to do should you discover or suspect that a fraud has been committed against the ILF.
Formal Policy List
A full list of ILF user policies is available by clicking this link.
Professional User Guide
The purpose of these documents is to guide professionals through ILF procedures, from the initial identification of potential applicants, through to being an ILF user, and how to maintain ILF payments.
If you are unhappy with the service you have received for example, the length of time it has taken us to do something, or the way someone has spoken to you when you contacted the Fund you may want to complain.
ILF Trust Deed
The formal document that outlines the terms of the Trust agreement and governs the operations of the ILF.
Document setting out the governance arrangements for the Independent Living Funds.
Scheme of Delegated Authority