In this section
We have a range of 22 information leaflets that give comprehensive guidance about the ILF - from the basics of making an application to what to do if you need more care. They also cover employment issues and what to expect when we revisit you. Please note that our information leaflets are currently being updated to reflect recent changes to our policies. Up to date versions will be available by June 2009.
The leaflets are available in alternative formats (Braille, audio, large print and different languages) if you need them. Contact us on 0845 601 8815 or 0115 945 0700 for more details.
We also have an easy-to-read guide which is a shortened version of our full information pack. The easy-to-read guide also carries the Crystal Mark which means is has been approved by the Plain English Campaign.
We have spent a lot of time developing the leaflets, taking advice from Mencap's Accessibility Unit and other organisations to try and make the information clear, concise and accessible. We have used consultation with ILF users and other interested people to develop the leaflets and have tried to incorporate their ideas.
We are very interested to know what people think of the leaflets. Please let us know by emailing firstname.lastname@example.org or by contacting the User Liaison Manager on 0845 601 8815 or 0115 945 0700.
This is a shortened version of our full information pack.
Need Personal Care and Domestic Assistance?
This leaflet it about who we are and how we may be able to help you.
You And The Independent Living Fund
This leaflet tells you what we expect from you and what you can expect from us.
The Joint Visit
This leaflet explains what happens when the ILF Assessor visits you.
How Your Offer Is Worked Out...
This leaflet explains how we work out how much money we may be able to offer you if you do not get Income Support.
How Your Offer Is Worked Out...
This leaflet explains how we work out how much money we may be able to offer you if you get Income Support, Job Seeker's Allowance or Pension Credit.
Getting Your Money
This leaflet explains how and when you get your ILF money.
Spending Your Money
This leaflet tells you what you can spend your money on.
Using A Care Agency
This leaflet tells you what you need to do if you use a care agency to provide your personal care and domestic assistance.
This leaflet explains some of the things you need to know when you employ a personal assistant.
You must read this leaflet if you are going to employ your own personal assistant (PA).
This leaflet explains what records you must keep for the ILF to look at.
Savings and Capital
This leaflet explains what happens if you have savings or receive a compensation payment.
Don't Get Into Debt
This leaflet explains how to avoid getting into debt with us.
Going Into Hospital
This leaflet explains what happens to your ILF payments if you go into hospital.
Going into residential care?
This leaflet explains what happens to your ILF payments if you go into residential care.
What Happens To ILF Payments If You Die
This leaflet explains what the ILF needs to know if you die. The ILF hope that giving you a leaflet explaining what needs to be done will prevent an overpayment being made.
Need More Care? Cost Gone Up?
This leaflet tells you how to apply for more money from the ILF.
Your Review Or Revisit
This leaflet explains how the ILF review your payments and our revisit process.
Your Right To Complain And Compliment
This leaflet tells you about how to let us know if you are not happy about a decision we make or the service we provide. It also tells you how you can give us a compliment.
Who Can Help?
This leaflet gives you details of some organisations that offer help and advice.
This leaflet explains how the Data Protection Act 1998 affects the information we keep about you.
Communicating With You
This leaflet is about how we can contact you and how you can contact us.
You, the ILF and Your Individual Budget
This leaflet explains how ILF works with your Individual Budget.