The Independent Living Funds is now closed 2016

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Privacy Policy

This privacy policy explains how The Independent Living Funds use the information we collect about you.

1. The information we collect and how we use it

We will use information about you (whether obtained via this website or otherwise) as described below and to respond to any queries raised by you in any e-mails to us.

When you send us an application form we need to know your name, date of birth, postal address, e-mail address, telephone number, fax number, National Insurance Number. We also need to know contact details for your social worker or local authority representative. They will confirm whether you meet the criteria, and make a declaration concerning the value of services they are willing to provide you with as part of any proposed joint care package.

We gather this and other information to allow us to process your application and verify your eligibility, and, if you are accepted as a client of The Independent Living Funds, to administer payment to you, to check your continuing eligibility to receive payments, to monitor use of the payments made to you where we consider this necessary, and to enforce our rights. The relevant information will be used by us, our agents and sub-contractors to communicate with you on any matter relating to your application and (if you are accepted as a client) to the provision of payments and to provide you with information relating to such payments, along with forms that you will need to complete and return before payments can commence. These forms ask for details of the bank account you would like the money to be paid into, and details of the care you have employed. We will also use your information as indicated on our application form when you sign this.

We may also use information about you as specified on other documentation which you are asked to sign from time to time.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

If you e-mail a query to us we reserve the right to respond to you by e-mail.

If you supply information to us about other people we process it on the basis that you have obtained the consent of the relevant person for us to do so in connection with your application and (if your application is successful) for the other purposes set out in this policy. Please ensure that such consents have been obtained.

2. Our use of cookies and other information gathering technologies

Cookies are small text files for storing small pieces of data on a web client (i.e. the web browser on a computer), such as your preferences when visiting the site. A web server may store cookies in your browser or request the browser to transmit certain data to the web server. We use cookies on our website to remember which accessibility colour scheme and font you choose and to remember which language you have selected. If you wish to reject our cookie you can configure your browser to do so by looking at the “Help” section of your browser.

3. Change of organisation

If the Independent Living Funds is in the future integrated with another organisation or body your details may be disclosed to our advisers and any such organisation or body and their advisers and may be processed by any such new organisation or body for the purposes set out above.

4. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Please check this website from time to time for any such changes.

5. Queries about the information we hold about you

If you have any queries about the information we hold about you please contact Debbie Stephenson at ILF, PO Box 7525, Nottingham, NG2 4ZT or send an e-mail to information.manager@irfs.org.uk.

The Independent Living Funds is now closed 2016
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